Basic Talk Box Not Working
Wait for the box to power up.
Basic talk box not working. Basictalk 911 service operates differently than traditional 911. There should be no reason why it should not work. Voicemail is turned on as soon as your basictalk service is activated even if your basictalk box is not set up. See 911 for details.
No need to forward any ports etc. If the led is not lit pick up your telephone handset to check for voice response messages and troubleshoot accordingly. A router allows you to effectively use your basic talk service and your home computer and other devices at the same time. If you plugged in your box before you activated the service online and are unable to make a call try rebooting your device unplug from the power supply wait 1 minute and plug back in.
Plug in the modem and wait until it is fully operational consult the user manual if you are not familiar with how your modem works. Retail purchases must be activated. If the led displays a slow blink there are voicemail messages. The basic talk unit ht 701 in my case on my 3800 should show up in your device list assigned an ip address.
Do not plug in your basictalk box until you have activated your service online or you may be unable to make calls for up to an hour. Make sure you have a working broadband internet connection. You can listen to your voicemail messages from any phone or play the messages from your online account. Alarms tty and other systems may not be compatible.
A router modem and your basictalk box work together to bring you basic talk service using your internet connection. You can turn voicemail on and off from your online account and also set the number of seconds that an incoming call rings before voicemail picks up. Then when that turns green again plug the basic talk unit into the ethernet port on the 589 and see if it ll connect. Sign up online and receive an activated basictalk box by mail or purchase at a retail location.
Once you restart the basictalk box the phone led displays a green light. The basic talk support site is organized into five easy to navigate centers where you can learn how to manage your account. You may need to remove a battery from the modem to shut it down. Unplug the power on all network devices modem router basictalk box even if they are working properly.